Your inbox, run by your Operator.
One always-on Operator that knows your business better than you do, and your inbox along with it. It reads every message, drafts replies in your voice, and hands you only what truly needs a human. It never forgets a customer and gets sharper every week.
It knows your inbox. So it just handles it.
Read
Your Operator pulls every unread message from your Gmail on the schedule you set. It reads the full body, not just the subject line, and it already knows the customers and threads behind them. Newsletters, receipts, and spam are filtered out automatically.
Classify and draft
Each message is tagged: urgent, routine inquiry, or FYI. Because it knows your pricing, your services, and how you talk, it drafts replies to quote requests, scheduling, and FAQs in your voice and queues them for your review before anything sends.
Report
You get a single digest email. Urgent items listed first with full context. Drafts linked for one-click approval. Everything else summarized in two lines. You open your inbox knowing exactly what matters, because your Operator already handled the rest.
Here’s what the 7am digest looks like.
Real shape, sample content. Subject line tells you the count, the body groups by urgency, every queued draft is one click to send.
- Diana Cho (BuildCorp): contract amendment with 2 redlines, needs your sign-off before noon. Open thread →
- Stripe: failed payment on subscription
sub_1QzA..., customer has retried twice. Open thread → - Marcus (legal): NDA flagged for terms outside your standard template. Open thread →
14 newsletters, 2 receipts, 1 calendar confirmation. Already moved to their folders.
What your Operator sees at once.
Read and send access. OAuth, read-only for triage. Send only for pre-approved drafts.
Read-only. Lets your Operator cross-reference scheduling requests against your open slots before it drafts a reply.
Optional. Post the digest summary to a Slack channel instead of or in addition to email.
Optional. Log every classified message to a sheet for weekly review and pattern analysis.
Say it plainly. It takes it from here.
Every morning at 7am, read my unread Gmail. Classify each message as urgent, routine inquiry, newsletter, or spam. Skip newsletters and receipts. For routine inquiries (quote requests, scheduling, general questions), draft a professional reply based on my business name and services. Queue drafts for my review before sending. Email me one summary listing urgent items first, then draft links, then FYI items. Keep the summary under 400 words.
Common questions.
Does the Operator send replies on its own?
No. Routine replies go to your Gmail drafts. You review and click send. The Operator only auto-archives newsletters and receipts on its own. Anything that touches a customer it asks you first. It runs your inbox, but it never gambles with your relationships.
What does it cost to run?
Inbox triage is covered by Hapex Plus at $49/month. Your Operator handles it as one of the many things it does for your business, and it automatically routes each job to the right model. See pricing for the full breakdown.
Can it learn my specific reply style?
Yes, and it never forgets. Every draft you edit before sending teaches your Operator your voice. It remembers your customers, your pricing, and how you handle each kind of request, and it gets sharper at your inbox every single week.
Will it read every email I get?
It reads everything unread on the schedule you set, the full thread, not just the subject. You can scope it tighter with a Gmail filter (e.g. only the Primary tab, or only emails to a specific alias).
How long until I see it working?
Under an hour. You connect Gmail and tell your Operator about your business, it runs a test against your real inbox, then you activate. First scheduled digest lands the next morning, and it knows your inbox better every day after that.
Still unsure if this fits? Read the docs or meet your Operator and tell it about your business. It costs nothing until you activate.
Stop starting your day with 80 unread emails.
Hand your inbox to the Operator that knows your business. Live in under an hour.